Setting the Standard for Excellence
Technical Documentation, Editing, Writing, Proposals
Books, User Manuals, Documents, Project Management, Visio Renderings
D-S-P Documentation Services and Consulting
At
- Desktop Publishing
- Technical Writing and Editing
- Project Management
- Graphic Design
- Other Services (such as business analysis, research, database development, and desktop publishing)
Planning Ahead? Short timeline? Short-staffed? Contact
D-S-P Technical Documentation Overview
We can rapidly gather source material from key personnel and develop thenecessary documentation. In addition, we can update your existing documentation and implement any revisions in approach, scope, format, and dissemination.
We can provide the following technical documentation services to various organizational areas:
- Operations Manuals
- Analysis and Design Specifications
- User Guides
- Process Narratives/Workflows
- Systems Documentation and Admin Guides
- Infrastructure (server, datacenter, and networking)
- Policies and Standard Operating Procedures (SOPs)
- Compliance Documentation
- Help Desk Procedures
We can assist with all aspects of the system development life cycle (SDLC) for functions including analysis, requirements and acceptance criteria definition, design, testing and quality control, data conversion, documentation, and training.
Desktop Publishing, Bringing It All Together
Producing the final document requires proficiency in numerous computer software applications. When subtly combined, our coordinated team effort will achieve a completed package that will appeal to the most discriminating of audiences.
Book Design, Cohesive Look and Feel
Template Design, Documents with Style
Templates define the style and look of your document by assuring continuity of heading levels, text, tables, codes, notes, call-outs, color use, graphics, lists, and bullets. Macros and short-cut keys within the template perform intricate functions in seconds, and increase the speed of repetitive functions. Let
Graphic Design, Visual Story Telling
Ideally, the accompanying art and illustrative imagery should be able to stand alone, tie into text, and blend into a cohesive complement of visual flow. We can provide or create new art, electronically enhance existing art, or use your existing art.
Documentation Management
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D-S-P technical documentation services including technical writing and editing, business analysis, project management, graphic design, and more. - Over 12 years of project experience with clients within many industries including transit, high tech, government and military, and more.
- Proven experience developing system documentation, user documentation, process documentation, and policies and procedures.
- Solid computer and application expertise.
Proposals
Successful proposal writing involves the coordination of several activities, including planning, searching for data and resources, writing and packaging a proposal, submitting the proposal, and follow-up. Often proposals need to be completed with short staff and in tight time frames. In providing years of proposal management and technical documentation, we have completed and delivered 100% of our clients proposals on time--always meeting the most critical and time-sensitive deadlines.
We offer a wide range of Proposal Management Services - from complete Proposal Project Management in advance of an RFP release, to detailed writing, editing and graphics design and printing of the final submission.
We will work in person with your team, or remotely on proposal piece work-- whatever your unique proposal needs for the following:
- Capture Planning: Strategic sales, marketing and capture planning consulting in advance of RFP release.
- RFP/RFQ/RFI etc. Release: Review of RFP for bid/no bid decision purposes.
- Proposal Outline & Responsibility Matrix: Development of proposal outline and proposal template according to RFP/RFQ/RFI requirements; Development of Responsibility Matrix; and Organize a kick-off meeting/call with all proposal team participants.
- Proposal Development: Includes Writing, Editing, Graphics, Management, Production & Delivery; Coordinate, manage receipt of proposal content from all content contributors and subject matter experts; Conduct regular meetings (conference calls or in person - your preference) with subject matter experts, until bid completion; Managing & updating the Responsibility Matrix, tracking proposal content received and outstanding; Write original persuasive content, answering RFP questions and highlighting your organizations unique benefits that will meet your prospect's strategic needs; Edit content from all content contributors to ensure consistent flow and persuasive messaging; Create original graphics, or work with designated graphics personnel; Manage all content contributors, writers, proposal specialists, graphic designers, and proposal coordinators (if applicable); Facilitate content and answer discussions--particularly important for the development of a customized, winning sections (Cover Letter, Title Page and Disclosure Statement, Table of Contents, Executive Summary, Point by Point Response, Situation Analysis, System Description, Statement of Work, Acceptance Test Plan, Training, Service, Pricing and Payment Terms, System Agreement, Glossary of Terms, and Literature); Consolidate all proposal responses, provide final editing and proofing, and review sessions to complete proposal to your satisfaction on time and onbudget; Manage printing process and finalize production; Deliver proposal submission on time.
- Bid and Bid Process Review: Facilitate Bid Review and Recommendations Session/Report, these sessions and report provide a valuable opportunity for organizations to review "what's working" and "what's not" in terms of your bid development process - from capture planning to bid development; and it’s a great way to provide objective feedback and drive positive change that will ultimately increase your organization's revenues over time.
In business proposal writing, the only opinion that matters is that of your customer. If you want to know what to include in your proposal or how to best format a proposal, you need to look at it from the customer's point of view. Business proposal writing should answer any questions the customer has and explain the benefits of your approach, keeping in mind the Request for Proposal (RFP) solicitation. To perfect your proposal writing, you need to first perfect your understanding of your customer. Only then can you write a proposal that is the most effective.
Writing and Editing
Your publications will require a writer who can eliminate confusion and make complicated concepts simple. A writer must have a solid grasp of the subject matter, as well as the ability to translate your material into thoughts that the reader can readily understand and accept.
Our writers have the aforementioned abilities, are experienced in various technologies, and will be of major benefit to your organization.
D-S-P ’s Operational Excellence
The most significant contributing factor that allows
Quality management of each project is maintained through a tracking and reporting system, which provides our clients and
Why D-S-P ?
If you're seeking a reliable and experienced outside resource without the expensive recruiter rates, contact us today.
Contact Information
To speak with a representative please contact: